Irish low-cost carrier Ryanair has announced plans to cancel up to 50 flights a day for the next six weeks to rectify issues with its staff schedules.
The worst affected airport is set to be Stansted where 22 flights to and from the Essex airport will be cancelled on Monday, including journeys to Barcelona, Budapest, Oslo and Prague as well as six domestic flights.
If you booked your flight directly through the airline, they must get in touch to notify you of the changes directly.
If you booked your flights as part of a package deal then the tour operator will be responsible either for issuing a refund or finding an alternative – you should contact them as soon as possible to find out their plans.
Ryanair cancellations: Your travel rights
- Travellers should be offered a refund or a replacement flight within seven days (this may be on a different airline/airport and all extra costs should be covered).
- If your flight is delayed by more than two hours you’re entitled to food and drink
- Three hour or more delays qualify for compensation under EU law ( see further information on the Citizens Advice website )
If the airline doesn’t have a suitable alternative flight, you must be booked on a rival airline in line with Civil Aviation Authority rules.
In the interim, EU rules state: “Passengers shall be offered free of charge (a) meals and refreshments in a reasonable relation to the waiting time; (b) hotel accommodation in cases where a stay of one or more nights becomes necessary.”
Be aware that if you decide to cancel your flight before hearing from Ryanair you may jeopardise both your rights for compensation and a replacement flight.
Ryanair is obliged to pay €250 to €400 in cash compensation for each passenger on a cancelled flight of up to 1,500km unless it notified the traveller two weeks or more in advance.